So… I know you’re wondering. I know it, because we’re asked about it all the time. “What exactly is a Client Concierge?”- let alone, a team concierge! Well, I’m here to tell you. It’s an amazing position that blends a healthy amount of customer service, commitment to the team members and the industry we’re in, and a bit of PR as well. But most of all… it has heart. And lots of it. Just ask Carizza!! Carizza is our first ever Concierge and we’ve literally carved the position around her skill set, her desires, and the need we truly felt we had as a team/company [plus, the addition of this official title adds so much to our dynamic that it sets us up for success every single day]. I can’t say enough good things about our Client Concierege [specifically, as a person] and about finding the right one to add to this mini team-within-a-team!
Carizza just trying on a ridiculously fabulous, fashionable statement-veil at a photo shoot last fall
Carizza showing her bling and “modeling” her gown, pre-wedding, with Lisa and Kristen helping!
Basic duties of our Concierge Team include:
*Infectiously inviting emails to clients, vendors and team members to aide in orchestration of weddings and team functions
*Scheduling and attending client meetings [from initial inquiry, to client orientation meetings, and more]
*Establishing a unique relationship with our couples created at inquiry and fleshed out at rehearsals and on the wedding day
*Attending to the bride/groom, family and vendor staff at each event we work
*Creating and concepting client care in all it’s forms [gifts, cards, and relationships]
And so, so, so much wordless more!
Rachel getting “Jersey Shore’d” by Lisa at our retreat
Carizza hanging 1000 paper cranes like it’s no big deal
Sending out last year’s Valentine’s was a labor of love, and one long evening!
We do know that this position is quite possibly the most unique position we’re asking for someone to fill. Not only is it PR-related, but it’s so much more personal than that. We’re looking for a heart that can bridge a great divide, to fill a space in our team that we know is needed, but we’re waiting for the right person to fill. This person may not be totally creative, and they may not be totally organized- we’re looking for the willingness to grow, adapt and change as our team does the same. But more than that, we’re looking for a commitment to people and the loving of them that is unparalleled. Someone that will add to our dynamic in such a dramatic way [and, yes, it is dramatic] may be what we’re the most excited to find- because a truly exceptional being is out there just waiting for a home, and we know it! So if this sounds like you… welcome home! Please apply by sending a Random Rundown, Resume and/or Portfolio over to Carizza by 3/18 at 12pm with the subject line: Client Concierge Intern/Your name for consideration and to set up a meeting. So much of this role will be decided upon email style [virtually meeting you is vital!] and our in-person experience of you right-off-the-bat! And trust when I say, we cannot WAIT to connect more!
xoxo,
